Privacy Policy

Last update: August 24, 2026

This Web Store Privacy Policy explains how SCOREWARRIOR LIMITED (the "Company", "we", "our", "us") collects, uses, shares, and protects personal data in connection with the Total Battle Web Store at https://store.totalbattle.com (the "Web Store").

Personal data means data that relates to you as an identified or identifiable person, such as your email address, account ID, IP address, or name. Other terms used in this policy (such as "Royal Rubies" and "Account") have the same meaning as outlined in the Web Store Terms of Service.

This Web Store Privacy Policy covers only how we process your personal data in connection with the Web Store. The main Total Battle Privacy Policy covers your Account and your use of the Game.

1. Who is the Data Controller

1.1. For the purposes of the relevant data protection legislation, the Data Controller is SCOREWARRIOR LIMITED, a Cyprus company with its registered office at 16 Spyrou Kyprianou Avenue, Divine Clock Tower, 3070 Limassol, Cyprus. Our Data Protection Officer can be contacted at: dpo@scorewarrior.com.

1.2. Some third parties, including our payment providers, process personal data for their own purposes and under their own privacy notices. Where they do, those notices apply to that processing.

2. Minors

2.1. Children under the age of 13 are not permitted to use the Web Store. We do not knowingly collect or store any personal data from children under the age of 13. If we confirm that we inadvertently collected personal data from a child under the age of 13, we will promptly delete it and terminate the associated account.

2.2. Using the Web Store is not permitted for individuals who have not reached the age of 18, or the age of legal capacity stipulated by applicable local law, unless their parent or legal guardian has reviewed this Web Store Privacy Policy and agreed to the Web Store Terms of Service on their behalf. If you are under that age and do not have parental or guardian consent, please do not use the Web Store.

2.3. If a parent or legal guardian informs us that we have collected personal data from a person under the applicable age without consent, we will promptly delete it and terminate the associated account. If you believe we have collected such data, please contact us at dpo@scorewarrior.com.

3. Information We Collect and How

3.1. We collect information a) directly from you, b) automatically through your use of the Web Store, and c) from third parties, including our payment providers. We may combine information from these sources. The information we collect for the Web Store includes:

a. Account and contact information: your Account ID and your email address, where your Account is linked to one or where you provide one at checkout to receive your receipt.

b. Verification information: information used to confirm that you control the Account to which Royal Rubies are credited. Where you approve a purchase through the in-Game confirmation step, this includes technical details of the approval, such as approximate location, device type, browser and user agent details, and the time of approval, and a verification session identifier stored in a cookie on your device for up to 30 days. We do not collect a phone number, PIN, or other additional verification data for this purpose.

c. Payment and purchase information: when you make a purchase, we receive information relating to that transaction from our payment provider(s), which may include your name, a portion of your card number, billing address, the email address used for the payment, the transaction amount, currency, transaction date and time, a purchase or transaction reference, refund or chargeback status, and your order history on the Web Store. Card and billing details themselves are entered directly into hosted payment widgets provided by our payment providers and are not entered on Web Store pages operated by us; on Web Store pages, you only provide an email address where needed to receive your receipt.

d. Device, usage, and technical information: information about the device, browser, and network you use to access the Web Store, such as IP address, device and browser type and settings, and information about how you interact with the Web Store.

e. Support information: the content of your messages to our Support team, including your Account or purchase details and any information you choose to provide.

f. Cookies and similar technologies: information collected through cookies and similar technologies, including the Analytics information described below.

g. Analytics information: technical and usage identifiers collected through our analytics tools, such as internal account, session, and device identifiers, IP address, device and browser information, event timestamps, campaign source information, and transaction-related identifiers (such as currency, purchase price, and offer or payment identifiers).

3.2. Information you give us directly: You provide information when you make a purchase, verify your Account, contact our Support team, or otherwise interact with the Web Store. It is important that the information you provide is truthful and accurate.

3.3. Information we collect automatically: We, our service providers, and third parties may automatically collect information about how you use the Web Store and the device, browser, and network you used to do so, as described in Clauses 3.1(d) and 3.1(g) above, including through cookies and similar technologies described in the Clause 8. This helps us operate, secure, analyse, and improve the Web Store.

3.4. Information we receive from third parties: When you make a purchase, our payment providers process your payment and share certain information with us to fulfil the purchase and keep records, as described above. We do not receive your full card number or full financial details from them.

3.5. Providing certain information, such as payment and billing details and the details needed to identify your Account, is necessary to enter into and perform your purchase. If you do not provide it, we will not be able to process your purchase.

4. How We Use Your Information and Our Legal Basis for Processing

4.1. We use the personal data collected through the Web Store for the purposes set out below. Where we explain each purpose, we also outline the basis for using your personal data (in data protection law this is known as the lawful basis).

These lawful bases are:

• Performance of a contract: Where processing is necessary to enter into or perform our contractual obligations to you (e.g. to fulfil your order).
• Compliance with legal obligations: Where we are required to process your data to comply with relevant legal requirements.
• Legitimate Interests: Where processing is necessary for our legitimate business interests or a third party's legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where you have given us permission to process your data. This is something you can withdraw at any time.

We use the personal data for the following purposes, which are necessary to perform the contract we have with you:

a. to process, verify, and confirm your purchases, and deliver Royal Rubies to your Account;

b. to confirm that you control the Account to which Royal Rubies are credited;

c. to provide receipts and purchase confirmations, and communicate with you about your transactions;

d. to provide customer support and respond to your questions, requests, and complaints; and

e. to operate the Web Store.

The following purposes are necessary to comply with our legal obligations:

f. processing necessary to comply with legal and tax obligations, including financial reporting, record keeping and responding to lawful requests from authorities.

We use personal data for the following purposes that are in our legitimate interests:

g. to detect, prevent, and address fraud, refund abuse, chargebacks, and other misuse, and enforce the Web Store Terms of Service and our Policies. We rely on our legitimate interest in protecting the Web Store, our users, and our business from fraud and misuse. Please note we use automated tools, including tools operated by our payment providers, to detect repeated chargebacks and similar payment abuse. These tools analyse transaction patterns, chargeback frequency, and account history to identify potentially abusive behaviour. If such activity is detected on your Account, your Account may be suspended, including permanently, as described in the Web Store Terms of Service, and this decision may be made by automated means. You may contest such a decision and request human review of it at any time by contacting our Support team at support@totalbattle.com.

h. to operate, secure, analyse, and improve the Web Store. We rely on our legitimate interest in maintaining and improving the security, performance, and functionality of the Web Store; and

i. to establish, exercise, or defend legal claims, including in connection with disputes, chargebacks, or potential litigation. We rely on our legitimate interest in defending and bringing these claims, and in protecting our legal rights.

We rely on your consent to:

j. conduct analytics as described in this Web Store Privacy Policy, to the extent technology such as cookies are used to store or access data on your device and where consent is required by applicable law. We do not currently use advertising technologies on the Web Store; if this changes, we will update this Web Store Privacy Policy and, where required by applicable law, obtain your consent before doing so.

In addition to the purposes set out above, we may also process your personal data for other purposes that we deem compatible with those listed above. We will update this Web Store Privacy Policy accordingly, when we do this.

5. Retention Period

5.1. We retain personal data for as long as necessary for the purposes set out in this Web Store Privacy Policy, in accordance with applicable law, or as needed to comply with our legal obligations, prevent fraud, resolve disputes, and enforce our agreements. The exact period depends on the type of data and the purpose for which we hold it.

5.2. We retain payment and transaction data associated with your Web Store purchases for the period required by applicable tax and accounting law. Support information and information related to account violations and restrictions are retained in accordance with the retention periods set out in the main Total Battle Privacy Policy, unless a different period is required for Web Store transactions.

5.3. Personal data that is no longer necessary is securely deleted or anonymized so that it can no longer be associated with you.

6. Information We Share

6.1. For the performance of a contract with you, to comply with a legal obligation, with your consent, and based on our legitimate interests, we may share your personal data with the following categories of recipients:

a. Payment providers, who process your payments, prevent fraud, and handle refunds and chargebacks. Depending on your region and payment method, the payment provider is identified in the Web Store and on your receipt. Some payment providers act as independent controllers and process your personal data under their own privacy notices.

b. Service providers acting on our behalf, such as hosting and data storage providers, fraud-prevention providers, and professional advisers, who are required to use your personal data only as instructed by us.

c. Public or governmental authorities, such as tax authorities, regulators, law enforcement or judicial authorities, where required by law, legal process, or a lawful request, or where we otherwise deem it necessary.

d. A successor or acquirer, in connection with a merger, acquisition, sale, or other business transfer, including during negotiations.

6.2. We do not sell your personal data, and we do not share your personal data with third parties for cross-context behavioural advertising, in each case as those terms are defined under applicable data protection and privacy laws.

6.3. We may also share information where it is required to help us protect the rights, property, or safety of us, our users, or others, including in connection with the investigation or prevention of fraud or illegal activity.

7. International Transfers

7.1. Our Web Store operates globally. Your data may be processed and transferred outside your country by us or our partners. Where we transfer personal data originating in the EU to a country that does not offer an adequate level of protection, we put in place appropriate safeguards, including Standard Contractual Clauses adopted by the European Commission. Where we transfer personal data originating in the UK to a country that does not offer an adequate level of protection, we put in place appropriate safeguards for that transfer, including the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, as applicable.

7.2. Your information is stored on secure servers operated by us or by our hosting and data storage providers. Where storage or access involves a transfer of personal data outside your country, the safeguards described in Clause 7.1 apply.

8. Cookies

8.1. We and our partners use cookies and similar technologies on the Web Store, such as pixels, tags, scripts, and device identifiers, to operate it, remember your preferences, keep it secure, and understand how it is used so that we can improve it. Cookies are small text files placed on your device by your browser; some are set by us (first-party cookies) and some by our partners (third-party cookies). Some cookies last only for your browser session, while others remain on your device until they expire or you delete them. We do not currently use cookies or similar technologies for advertising or targeting purposes; if this changes, we will update this Web Store Privacy Policy and, where required by applicable law, obtain your consent before doing so.

8.2. The cookies and similar technologies we use fall into the following categories:

a. Strictly necessary: required for the Web Store to work, for example to let you move through the Web Store, complete a purchase, keep your session secure, and prevent fraud. These do not require your consent.

b. Functional and preference: remember choices you make, such as your language or display preferences, so we can give you a more personalised experience. These are used only with your consent, where consent is required by applicable law.

c. Analytics and performance: help us understand how the Web Store is used, such as which pages are visited and how checkout performs, so we can monitor and improve it. These are used only with your consent, where consent is required by applicable law.

d. Advertising and targeting: we do not currently use cookies or similar technologies for advertising or targeted advertising purposes.

8.3. Where consent is required for a category of cookies, you can give or refuse that consent through the cookie banner on the Web Store, and you can change or withdraw your consent at any time; withdrawing consent does not affect cookies already used before withdrawal. Refusing or withdrawing consent to non-essential cookies will not prevent you from using the core functions of the Web Store, although some features may not work as intended. The cookie banner used to manage your choices is provided by a third-party consent management platform, which records your consent choices for compliance purposes.

8.4. You can manage cookies through your browser settings and, where applicable, through the consent management tool on the Web Store described above. Disabling some cookies may affect how the Web Store functions. Browser controls are specific to each browser and device, so you may need to set your preferences on each one you use.

8.5. Further information about the cookies and similar technologies described above is available at any time through the cookie consent tool on the Web Store.

8.6. Please note that cookies which are essential to enable us to operate the Web Store are always active because the Web Store cannot function without them. All other categories of cookies are used only where you have given your consent, where consent is required by applicable law.

9. Your Rights

9.1. If and to the extent provided by applicable data protection laws, you may have the following rights, which you can exercise by contacting us at dpo@scorewarrior.com:

a. the right of access to your personal data including asking for a copy of the data;

b. the right to rectification of inaccurate or incomplete personal data;

c. the right to erasure, where we will delete your personal data, in the circumstances provided by law;

d. the right to restriction of processing, in the circumstances provided by law;

e. the right to data portability, in the circumstances provided by law;

f. the right to object to processing, which is done on the basis of our legitimate interests. Where you object to processing based on legitimate interests, we will stop the processing unless we have compelling legitimate grounds that override your rights, interests and freedoms;

g. the right to withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal;

h. the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you and, where such a decision is made, the right to obtain human intervention, to express your point of view, and to contest the decision.

9.2. For security purposes, we must verify your identity before fulfilling your request. If we cannot verify your identity initially, we may request additional information, such as your Account ID or confirmation through the email address linked to your Account. Where your Account has no linked email address, we may be unable to notify you of the outcome by email, and we may need to communicate with you through the Game.

9.3. We will respond to your request within one month of receiving it, unless an extension is permitted by law. The exercise of your rights is free of charge. Please be aware your rights are not absolute and there may be situations in which we are not able to action your request. We will let you know if that is the case.

9.4. If you have any concerns about how we handle personal data, please contact us in the first instance so that we can try to resolve your concerns directly. If you are in the EEA or the UK, you have the right to lodge a complaint with your local data protection authority. The supervisory authority in the country of our establishment is the Office of the Commissioner for Personal Data Protection in Cyprus, 1 Iasonos Street, 1082 Nicosia, Cyprus, telephone +357 22 818 456, email commissioner@dataprotection.gov.cy. If you are in the UK, you have a right to lodge a complaint with the Information Commissioner's Office (www.ico.org.uk) or with us directly.

10. Do Not Track Signals

10.1. We do not support Do Not Track. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable it in the settings of your browser.

11. Additional Information for U.S. Residents

11.1. This section supplements this Web Store Privacy Policy and applies to residents of the United States, in accordance with applicable state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and Nevada's privacy law. We may require proof of residency before responding to requests under this section. For questions, contact us at dpo@scorewarrior.com.

11.2. Categories of personal information we collect for the Web Store, over the last 12 months, include identifiers (such as name, Account ID, email address, IP address, and device identifiers), customer records (such as billing address and a portion of card information, where provided), commercial information (such as purchase and transaction history), internet or other network activity information (such as how you use the Web Store), and inferences. We do not intentionally collect sensitive personal information as defined under applicable privacy laws, and we do not use personal information to infer characteristics of a sensitive nature. Please do not include sensitive personal information in support requests or other free-text fields; if you provide it, we will use it only to handle your request.

11.3. We collect this information for the business and commercial purposes described in Clause 4, and we may disclose it to the categories of recipients described in the Information We Share section.

11.4. We do not sell your personal information as defined under applicable state privacy laws, including in exchange for monetary or other valuable consideration, and we do not use personal information for targeted advertising. You remain entitled to submit a request to opt out of any sale or sharing of personal information, as described in Clause 9, although this currently has no practical effect given the practices described above.

11.5. Depending on your state of residence, you may have the right to know, the right to request deletion, the right to request correction, the right to non-discrimination, the right to limit the use and disclosure of sensitive personal information, and the right to opt out of the sale or sharing of personal information. To exercise these rights, contact us at dpo@scorewarrior.com or through the Support function, state the state you reside in, and indicate which rights you are exercising. We must verify your identity before fulfilling your request, and you may use an authorized agent where applicable. As described in Clauses 11.2 and 11.4 above, we do not collect sensitive personal information and we do not sell or share personal information as defined under applicable state privacy laws; the rights described above relating to sensitive personal information and to opting out of sale or sharing therefore currently have no practical effect, although you remain entitled to submit a request.

12. Contact Us

12.1. For any questions regarding the processing of your personal data or the exercise of your rights, contact us by email at dpo@scorewarrior.com and by post at 16 Spyrou Kyprianou Avenue, Divine Clock Tower, 3070 Limassol, Cyprus.

13. Links to Other Websites

13.1. The Web Store may include links to websites or services that are not operated or controlled by us. We are not responsible for the content, security, or privacy practices of third-party sites or services. We recommend that you review the privacy policy of each site you visit before submitting any data.

14. Changes to this Web Store Privacy Policy

14.1. We may change this Web Store Privacy Policy from time to time to reflect changes in technology, law, or our operations. The latest version will always be available on the Web Store. When we make changes, we update the "Last update" date at the top. If we make substantial changes, we will use reasonable efforts to provide reasonable notice before the changes take effect. Your continued use of the Web Store on or after the "Last update" date constitutes acceptance of the revised Web Store Privacy Policy.

15. Final Provisions

15.1. The English version of this Web Store Privacy Policy is the original version. Any translations are provided for reference only. In the event of any difference, the English version prevails, except where local law requires that the local language version prevails.