Terms of Service

Last update: August 24, 2026

These Web Store Terms of Service (the "Web Store Terms") govern your purchase and use of Royal Rubies through the Total Battle Web Store at https://store.totalbattle.com (the "Web Store"), and your use of Royal Rubies and other Virtual Goods once acquired. The Web Store is operated by SCOREWARRIOR LIMITED (HE348535), whose principal place of business is located at 16 Spyrou Kyprianou Avenue, Divine Clock Tower, 3070 Limassol, Cyprus (the "Company", "we", "our", "us").

The Web Store currently offers Royal Rubies, a virtual in-game item, for use in our online game Total Battle (the "Game"). We may make other virtual items available through the Web Store in the future. If we do, these Web Store Terms will apply to them, and references in these Web Store Terms to Virtual Goods cover Royal Rubies and any such other items.

The Total Battle Terms of Service, available here, continue to govern your Account, your use of and conduct in the Game, intellectual property, and all general Game related matters. You separately agree to the Total Battle Terms of Service when you create your Account. If there is a conflict between these Web Store Terms and the Total Battle Terms of Service in relation to a Web Store purchase, these Web Store Terms apply to that purchase.

PLEASE READ THESE WEB STORE TERMS CAREFULLY BEFORE MAKING A PURCHASE. BY COMPLETING A PURCHASE THROUGH THE WEB STORE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE WEB STORE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT MAKE A PURCHASE THROUGH THE WEB STORE.

ROYAL RUBIES AND OTHER VIRTUAL GOODS ARE LICENSED, NOT SOLD, TO YOU BY THE COMPANY FOR USE STRICTLY IN ACCORDANCE WITH THESE WEB STORE TERMS AND THE TOTAL BATTLE TERMS OF SERVICE.

If you are a resident of the United States or Canada, Clause 16 (Class Action Waiver) requires you to bring any dispute with us on an individual basis, and not as part of a class, consolidated, or representative action. All users should also review Clause 15 (Governing Law, Jurisdiction and Dispute Resolution), which explains the law that applies to these Web Store Terms and how and where disputes are resolved, including additional protections available if you are a consumer resident in the European Union or the United Kingdom.

Your use of the Web Store is also governed by the Total Battle Terms of Service, which forms part of these Web Store Terms. The Web Store Privacy Policy explains how we process personal data and use cookies on the Web Store; it is provided for your information and does not form part of the contract between us.

Key Points You Should Know

Before you make a purchase, please note the following key points. This is a short summary only; it does not replace, and should be read together with, the full text of the relevant Clauses below.

• Account restrictions: we can suspend, restrict, or terminate your access to your Account in specified circumstances, such as serious breach of these Web Store Terms or fraud (Clause 9).

• Virtual Goods: Royal Rubies and other Virtual Goods are licensed to you for use in the Game, not sold to you; you do not own them, and they cannot be transferred, exchanged, or refunded outside the situations described in these Web Store Terms (Clause 5).

• Payments: depending on your payment method, the seller for your purchase may be the Company or a Payment Provider, and prices may include tax depending on where you live (Clause 6).

• Refunds and cancellation: purchases are generally final, but you may still have a 14-day withdrawal right before a purchase is supplied (Clause 7) and statutory remedies where the Virtual Goods are faulty or not as described (Clause 8, Clause 11). Clause 8 also explains our chargeback process and how to raise a payment dispute.

• Limitation of liability: these Web Store Terms limit our liability in certain respects, but do not remove liability that cannot lawfully be excluded, such as for death, personal injury, or fraud, or your core statutory rights (Clause 14).

• Governing law and dispute resolution: these Web Store Terms are governed by the law of Cyprus, but if you are a consumer, you keep the protection of mandatory laws where you live, and UK and EU consumers may bring proceedings in their own country of residence (Clause 15).

• Class action waiver: if you are a resident of the United States or Canada, you agree to bring disputes with us individually rather than as part of a class action (Clause 16).

• UK statutory rights: nothing in these Web Store Terms takes away your statutory rights as a UK consumer under the Consumer Rights Act 2015 (Clause 11).

1. Introduction

1.1. By completing a purchase through the Web Store, you represent that you have read, understood, acknowledged, and accepted these Web Store Terms, the Game's End User License Agreement, and any other applicable rules (collectively the "Policies"). Please read them carefully before making a purchase. The Privacy Policy is made available for your information, so that you understand how we collect, use, and store personal data and how we use cookies; it is not a document that you are asked to agree to. If you do not agree to the Policies, do not make a purchase through the Web Store.

1.2. By making a purchase, you acknowledge and agree that you are at least 18 years old or have reached the age of legal capacity as stipulated by applicable local law. If you are under 18 or below the legal age of capacity in your country of residence, your parent or legal guardian must review and agree to these Web Store Terms on your behalf and assume full responsibility for your compliance and for your purchases. You shall not use the Web Store at all if you are under the age of 13.

2. Definitions

2.1. In these Web Store Terms:

a. "Account" means your Total Battle account, including all account types described in the Total Battle Terms of Service and Guest Accounts.

b. "Game" means our online game Total Battle.

c. "Web Store" means the Total Battle Web Store at https://store.totalbattle.com, through which Royal Rubies and other digital items are made available for purchase.

d. "Royal Rubies" means the virtual in-game item made available for purchase through the Web Store.

e. "Virtual Goods" means Royal Rubies and any other virtual items, additional features, goods, or in-game services that we make available for purchase through the Web Store.

f. "Payment Provider" means a third-party payment service provider, card acquirer, payment facilitator, digital storefront, or similar entity that processes, facilitates, or is the seller or merchant of record for, a Web Store purchase, as described in Clause 6.

g. "Seller of Record" (also referred to as "Merchant of Record") means the party who is the seller in the purchase contract for a given Web Store transaction and who is responsible for the corresponding billing relationship, as identified to you in the Web Store and in your purchase confirmation, in accordance with Clause 6.

2.2. Capitalised terms used but not defined in these Web Store Terms have the meaning given to them in the Total Battle Terms of Service.

3. Amendments to these Web Store Terms

3.1. From time to time, we may amend these Web Store Terms, including, without limitation, to:

a. reflect changes in the applicable law, technology, or business operations;

b. reflect changes in the composition or content of the Web Store, the Royal Rubies offered, or the Game; and

3.2. The latest version of these Web Store Terms is always available on the Web Store. We may make minor or non-material amendments to these Web Store Terms without individually notifying you, for example to reflect small clarifications or administrative updates. When we make changes, we update the "Last update" date at the top of these Web Store Terms, and all changes are effective as of the stated "Last update" date, unless we state otherwise. We strongly advise you to visit this page and review these Web Store Terms periodically for any changes, to ensure that you are aware of them and that you understand your relationship with the Company. If we make amendments to these Web Store Terms that are materially detrimental to, or otherwise materially affect, your rights or obligations in connection with your use of the Web Store, Royal Rubies or other Virtual Goods, we will provide reasonable advance notice of these changes via a notice on the Web Store and/or in the Game; if the change is one that affects payments, purchases, or refunds, we will also give you direct notice before you complete a subsequent purchase, for example by email, a checkout notification, or an in-product or Web Store banner. We may, but are not obliged, to ask you to confirm your consent to such changes. Your continued use of the Web Store on or after the "Last update" date constitutes acceptance of, and agreement to be bound by, the revised Web Store Terms. If at any point you do not agree to any portion of the then-current version of these Web Store Terms, you should cease using the Web Store. Where we consider it appropriate, we may instead ask you to expressly re-accept the revised Web Store Terms before you can continue to use the Web Store.

4. Account, Identification and Verification

4.1. Web Store purchases are credited to your Account. A "Guest Account" refers to an account created through the mobile application or the Total Battle website using generated device identifiers or generated browser identifiers. You acknowledge and agree that you have no ownership, intellectual, or other rights to your Account. However, nothing in this clause affects your statutory rights as a consumer applicable to you in your country of residence.

4.2. For the purposes of these Web Store Terms, where an Account is linked to a registered email address, the individual with access to that verified email address is treated as the account holder. It is your responsibility to ensure that the email address associated with your Account is accurate, accessible, and exclusively under your control. For Accounts linked through third party platforms (e.g., Google, Facebook), authentication follows the respective platform's verification process. A Guest Account is not linked to an email address; for the purposes of these Web Store Terms, the person controlling the device or browser with whose generated identifiers the Guest Account was created is treated as its account holder until the Account is linked to an email address or a third party platform. Ownership and recovery of Accounts remain governed by the Total Battle Terms of Service. The verification step in Clause 4.3 confirms control of an Account for a specific purchase and does not affect who the account holder is.

4.3. Before completing a purchase through the Web Store, you may be required to confirm that you control the Account to which the Royal Rubies will be credited. Verification may include confirming or approving the purchase through a Game client where you are already logged in. A completed verification may remain valid for a limited period, so that you are not required to repeat it before every purchase, but a valid, current verification may be required before a purchase can be completed. We may also require you to provide or link an email address before you can complete a purchase. You are responsible for ensuring that the correct Account, and the correct game progress associated with it, are selected before you complete a purchase.

4.4. You are not permitted to share your Account with anyone. You are not allowed to sell or transfer your Account to another person, nor are you permitted to purchase or access someone else's account. Accounts are not payable or tradeable assets, and we do not facilitate or recognize any sale, transfer, or purchase of Accounts between users. If we identify such an attempt, the Accounts involved may be permanently suspended for violating these Web Store Terms; we will review any such suspension upon request, in accordance with Clause 9, but do not guarantee that it will be lifted.

4.5. As the Account owner, you accept full responsibility for all actions taken through your Account, whether performed by you or any third party, including minors. This includes responsibility for any use of your credit card or other payment methods or devices by minors or anyone other than yourself, and keeping your Account and payment details secure, particularly where such payment details are stored or accessible on the device used to access the Account. If you allow someone else to access a device on which your payment information is stored, you will usually be responsible for any purchases they make using it, unless that access was not given or authorised by you, for example if your device or Account details were used without your permission. Nothing in this Clause 4.5 takes away any right you may have under consumer protection law to dispute a purchase made by a minor without your knowledge or permission, or any right you may have under applicable payment services law regarding unauthorized transactions, including where you promptly notify us of an unauthorized transaction so that we can investigate; see also Clause 8.4.

5. Royal Rubies and Other Virtual Goods

5.1. The Web Store may allow you to purchase Royal Rubies. Royal Rubies are digital in-game items that can be used within the Game. We may also make other Virtual Goods available for purchase through the Web Store from time to time. When you acquire Royal Rubies or other Virtual Goods, you obtain a limited license to use them within the Game, as set out below.

5.2. When you acquire Virtual Goods, YOU OBTAIN A LIMITED, PERSONAL, REVOCABLE, NON-EXCLUSIVE, NON-TRANSFERABLE, NON-SUBLICENSABLE, AND NON-COMMERCIAL LICENSE to use them solely within the Game, as permitted by these Web Store Terms.

5.2.1. VIRTUAL GOODS REMAIN THE PROPERTY OF THE COMPANY AT ALL TIMES. You do not have nor do you acquire ownership, monetary value, or other proprietary interest in any Virtual Goods, regardless of how they were acquired. You can't obtain any refunds for purchasing a license to access Virtual Goods, except as expressly permitted by us or required by applicable law, including where the Virtual Goods are faulty, not as described, or otherwise do not meet your statutory rights.

5.2.2. CONTROL AND MODIFICATION: We reserve the right to control, regulate, manage, modify, re-price, limit the availability of Virtual Goods for future purchase at any time, with or without prior notice. If we discontinue Royal Rubies or another Virtual Good entirely, rather than simply changing its availability for future purchase, we will give reasonable advance notice where practicable, such as by posting a notice on the Web Store or in the Game. We may revoke or remove Virtual Goods already delivered to your Account, or reverse the purchase, only in the circumstances described in Clause 6.7 for the removal or reversal of Virtual Goods already credited to your Account, namely fraud or other unlawful conduct, an invalidly reversed or charged-back payment, misconduct in obtaining the Virtual Goods, or a serious breach of these Web Store Terms. To the fullest extent permitted by law, we shall have no liability to you or any third party in the event that we exercise any of these rights in accordance with this Clause. None of this affects Virtual Goods already delivered to your Account. If we discontinue the Game or a version of it, Clause 8 explains what happens to Virtual Goods and any refunds.

5.3. Additional rules for Virtual Goods:

You may only purchase and acquire Virtual Goods directly from us and not in any other way. Acquiring Virtual Goods from unauthorized sources or by unauthorized means is strictly prohibited. Virtual Goods cannot be exchanged for cash, goods or services outside the Game. Exchanges for other Virtual Goods are allowed only if explicitly permitted within the Game.

5.4. Royal Rubies are digital items licensed for use within the Game only. Royal Rubies are not money, electronic money, a payment instrument, a deposit, or a financial product, have no monetary value, cannot be redeemed or cashed out for real money, and cannot be transferred between Accounts or to any other person. Royal Rubies do not expire and are not forfeited solely because your Account is inactive. However, under the Total Battle Terms of Service, an Account may still be closed after an extended period of inactivity even where purchases have been made, in which case Clause 9.3 of these Web Store Terms applies and explains how this may affect your Royal Rubies and other Virtual Goods. We apply, and reserve the right to apply, limits on the purchase of Royal Rubies, including limits per Account and per period, and other purchase or use limits, for legal, regulatory, fraud prevention, security or operational reasons. Where any such limit applies, we will make reasonable efforts to inform you of it in the Web Store, including at or before checkout. Any purchase, holding or use limits applied to Royal Rubies form part of their structure as closed-loop digital items for use only in the Game.

5.5. We may update or modify Virtual Goods at any time, including, without limitation, to maintain game balance, comply with legal requirements, or enhance gameplay. These changes may impact the functionality or availability of Virtual Goods without prior notice. Where any such change, update or modification materially affects Virtual Goods which you have paid for, where possible we will provide you with reasonable advance notice and, where appropriate, offer a proportionate remedy.

6. Purchases and Billing

6.1. Purchases through the Web Store are made using the payment methods offered at checkout. Depending on the payment method and Payment Provider you choose, the Seller of Record for a purchase may be the Company or a Payment Provider. Where a Payment Provider is the Seller of Record, your purchase contract and billing relationship for that purchase are with the Payment Provider, under the Payment Provider's own terms, and responsibility for matters such as tax collection, billing, and statutory refund obligations for that purchase sits primarily with the Payment Provider, subject to any obligations that remain with the Company under applicable law or these Web Store Terms. The Seller of Record for your purchase, and the Payment Provider processing it, are identified to you in the Web Store and in your purchase confirmation. Regardless of the involvement of a Payment Provider, the Company remains responsible for delivering the relevant Virtual Goods to your Account once payment authorisation has been successfully received.

6.2. Payment methods and their availability may vary by country, region, Payment Provider, applicable legal requirements, sanctions, and restrictions imposed by payment service providers or financial institutions. When you make a purchase, your card and billing details are entered directly into a payment widget that is hosted, operated, and secured by our Payment Provider(s), embedded within the Web Store's checkout page. Although this widget appears as part of the checkout page, the fields into which you enter your card and billing details are controlled by the Payment Provider, and the Company does not access, collect, or store that information; in particular, the Company does not receive, process, or store your full card number, expiry date, or card security code (CVV/CVC) at any point. Depending on the payment route, we may receive limited transaction information from the Payment Provider, such as your name, a portion of your card number, transaction amount, currency, transaction reference, and refund or chargeback status. Your use of a Payment Provider's hosted payment widget is also subject to that Payment Provider's own terms and conditions and privacy notice. To the maximum extent permitted by applicable law, the Company is not responsible for the acts, omissions, or policies of a Payment Provider, except to the extent arising from the Company's own gross negligence, willful misconduct, or breach of applicable law in selecting or integrating that Payment Provider.

6.3. The price shown at checkout is the total price for your purchase. For consumers in the European Union and the United Kingdom, this price includes VAT and any other tax required by law. For purchasers in the United States, applicable state and local sales taxes are calculated based on your location and added to the displayed price at checkout, before you submit your order. Depending on the Seller of Record and the payment route, either the Company or the Payment Provider is responsible for accounting for the applicable taxes. Currency conversion rates, bank fees, card issuer fees, or other charges imposed by your payment method provider are not controlled by us and may be charged separately by your provider.

6.4. In respect of Virtual Goods, we reserve the right to:

a. offer different packages of Virtual Goods or prices to users;

b. modify the packages of Virtual Goods or price sets available to any user at any time, at our sole discretion;

c. change the price of Virtual Goods at any time at our sole discretion;

d. decline purchase requests as we deem necessary; and

e. restrict the Virtual Goods available for purchase or use based on your location due to varying policies or requirements in different regions;

Any bonus Virtual Goods included in a package (for example, additional Royal Rubies) form part of that package as displayed to you at checkout, are provided on the same basis to all users who purchase that package, and do not constitute a personalized discount or price. If we personalize prices for Virtual Goods based on automated decision-making or profiling, we will inform you of this before you complete the relevant purchase, as required by applicable law.

6.5. After completing a purchase through the Web Store, we will provide confirmation of your transaction. At checkout, you will be asked to provide a receipt email address, and your receipt and purchase confirmation will be sent to that address once your purchase is completed. This applies to all users, including those using Guest Accounts. We may also send an in-game notification confirming the purchase.

6.6. To complete a purchase, you must confirm your selection by selecting the order button, which will be clearly labelled to indicate that you are placing an order with an obligation to pay. Before confirming your purchase, you must carefully review the purchase details, including the selected Account, the Royal Rubies or other Virtual Goods, the payment method, and the total price and applicable taxes and charges. The Web Store will provide a way for you to review and correct input errors before you place your order; if you find any errors, you should correct them or cancel the purchase before proceeding.

6.7. Before Royal Rubies or other Virtual Goods are credited to your Account, we may decline, delay, or cancel a Web Store purchase where we reasonably believe it is unauthorized, fraudulent, unlawful, made with untrue, inaccurate, incomplete, invalid, or stolen payment information, affected by a technical or pricing error, subject to a chargeback or payment reversal, restricted by sanctions or by payment provider rules, or made in breach of these Web Store Terms. Once Royal Rubies or other Virtual Goods have been credited to your Account, we will only remove them or reverse the purchase where the purchase was fraudulent or otherwise unlawful, the payment for it has been invalidly reversed or charged back, you obtained the Virtual Goods through misconduct, or you have committed a serious breach of these Web Store Terms; see also Clause 5.2.2. Where we cancel or reverse a purchase after payment, we will refund or return the corresponding amount where required by applicable law or these Web Store Terms.

6.8. By making a purchase, you confirm that: (a) you are the authorized Account holder for the Account from which the purchase is being made, and are authorized to use the selected payment method; (b) if your payment information is jointly owned or accessible by more than one person, you are responsible for informing all co-owners of any purchases you make, and, if you fail to do so, we will treat those purchases as authorized by all parties with access to the payment information, subject to your statutory rights under applicable payment services law; (c) all information and payment details you submit are true and accurate; and (d) you agree to pay all applicable fees, taxes, and charges associated with your purchase. If a Payment Provider notifies us that information you provided is false, inaccurate, or incomplete, we will give you reasonable notice and an opportunity to verify or correct it before annulling the related transaction or revoking any license obtained through it, except where we have confirmed fraudulent activity, in which case we may take immediate action, including reporting the incident to the relevant authorities.

7. Immediate Performance and Right of Withdrawal

7.1. If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from your purchase within 14 days without giving a reason, under the Consumer Rights Directive as implemented in your country of residence or, in the United Kingdom, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Virtual Goods are digital content, and their supply begins immediately after we accept your order. By making a purchase through the Web Store, you expressly consent to the immediate supply of the Virtual Goods and acknowledge that you lose your right of withdrawal once the supply has begun; your right of withdrawal is therefore lost when the Virtual Goods are credited to your Account. Where you provide a receipt email address, you will receive a confirmation of your purchase on a durable medium. If the mandatory consumer protection laws of your country of residence give you additional rights, nothing in these Web Store Terms limits those rights.

7.2. Once your right of withdrawal has been lost as described in Clause 7.1, or, if you are a consumer resident in the United States, once the Virtual Goods have been delivered to your Account, your purchase is final and non-refundable except as set out in Clause 8 (Refunds and Chargebacks).

7.3. We aim to process purchases as quickly as possible; in most cases, Royal Rubies are credited to your Account without delay, but under certain circumstances, such as internet connection issues, Payment Provider errors, payment review, or fraud checks, processing may take up to 72 hours. If your purchase is still not processed within 72 hours, or if you experience any other discrepancy, please contact our Support team at support@totalbattle.com as soon as possible so that we can investigate. After verification, we may take corrective action, including crediting the missing Royal Rubies or offering an alternative resolution. This Clause does not limit any statutory rights you may have.

8. Refunds and Chargebacks

8.1. Purchases of Virtual Goods are generally final once delivered to your Account and are not refundable simply because you change your mind; the rest of this Clause 8 explains the circumstances in which a refund, replacement, or other remedy is available, and how to request one. This does not affect your statutory rights as a UK consumer: under the Consumer Rights Act 2015, you may still be entitled to a repair, replacement, price reduction, or refund if the Virtual Goods are faulty, not as described, or otherwise fail to meet your statutory rights, and nothing in these Web Store Terms limits any equivalent statutory remedies available to you under the law of your country of residence. For residents of the United States, purchases of Virtual Goods are final upon delivery to your Account, except as expressly stated in this Clause 8 or where a refund is required by applicable law.

8.2. Refunds, reimbursements, or other remedies will be given where required by applicable law, where expressly permitted by us, or where our Support team verifies a valid issue, such as non-delivery, a duplicate charge, an unauthorized payment, a documented bug or server error, or another irregularity outside normal use.

8.3. If you believe you are entitled to a refund under these Web Store Terms or applicable law in your country of residence, please contact our Support team at support@totalbattle.com. We strongly encourage you to contact our Support team before initiating a chargeback through your payment provider or card issuer, since this is often the fastest way to resolve your issue; doing so is not a condition of, and does not restrict, any statutory right or payment-network right you have to initiate a dispute or chargeback. We have processes in place to ensure that all valid refund claims are granted; if a chargeback is initiated instead, see Clause 8.11.

8.4. If you believe your Account has been accessed without authorization and purchases have been made without your consent, please inform us as soon as possible after becoming aware of it, so that we can secure the Account and investigate; see also Clause 4.5. Prompt reporting helps us resolve the issue and protect your Account.

8.5. If an issue occurs, we may request additional supporting documentation and information, including screenshots or identity verification, and you agree to provide reasonable documentation at our request to assist us in investigating your claim; without sufficient evidence, we will not be able to process your request. We may similarly withhold a refund or reverse a transaction until we have verified your identity, and we will not process the request until reasonably requested documents are provided. Once all requested information is submitted, our Support team will investigate the claim and determine whether a refund or other remedy is warranted. This Clause does not limit any statutory rights you may have.

8.6. Our Support team is authorized to process refunds or other remedies under this Clause 8.

8.7. If a refund is granted, it will be processed using the same payment method used for the original transaction; we do not issue refunds in cash. Where the original payment method is unavailable due to restrictions imposed by a Payment Provider, we will process the refund to another verified payment instrument or payment method owned or controlled by you, subject to applicable law and the requirements of the relevant Payment Provider.

8.8. Except as set out in this Clause 8 or where applicable law requires otherwise, the following circumstances do not entitle you to a refund, reimbursement, compensation, or return of Virtual Goods, whether used or unused: (a) potential or theoretical gains that were not realized; (b) losses due to errors in your own system, such as your computer, internet connection, or third-party hardware or software; (c) Account terminations, suspensions, deletions, or modifications due to violations of these Web Store Terms or the Total Battle Terms of Service; (d) use of unfair gameplay methods, such as bots, scripts, or other external aids; (e) inactivity timeouts resulting from extended idle periods in the Game; (f) if you voluntarily decide to terminate and delete your Account; (g) transactions made from your Account by individuals you authorized to control the Account, the device used for access, or the payment method; and (h) if we discontinue the Game or a version of it and provide an alternative, such as transferring your Account to a similar version, and you refuse or fail to complete the transfer, except where applicable law requires a refund or other remedy in connection with the discontinuation.

8.9. What happens to Royal Rubies and other Virtual Goods if your Account is closed, terminated, suspended, or modified, including whether they are forfeited, is set out in Clause 9 (Account Termination, Suspension and Loss of Access), which applies instead of a refund under this Clause 8.

8.10. To maintain the integrity of our refund process, we reserve the right to take action against users who spam our Support team with repeated refund requests, or who submit false or misleading information in an attempt to claim a refund; users found engaging in such conduct may face Account suspension, permanent bans, or legal consequences as appropriate, pending investigation by us. Nothing in this Clause is intended to discourage you from exercising your legitimate statutory rights.

8.11. Chargebacks. We enforce anti-fraud security measures to detect and address misuse of Payment Provider systems, including fraudulent chargebacks and refund abuse. Except as otherwise required by applicable law: (a) if a chargeback occurs on an Account, that Account may be suspended; you may contact our Support team, and regaining access may be conditional on reimbursing the owed amount; (b) if multiple chargebacks occur on the same Account, the Account may be permanently suspended, save that where we confirm a chargeback resulted from a confirmed banking or payment-system error, or a proven account takeover or third-party compromise of your Account, we will restore the Account without penalty; and (c) fraud alerts and requests for information, such as queries from the cardholder or issuing bank regarding the authenticity of a transaction, may be treated similarly to chargebacks and will trigger an internal review, which may, where justified, result in Account suspension or restriction. If your Account has been suspended due to a chargeback, or you have questions about the process for regaining access, please contact our Support team; where multiple chargebacks have resulted in a permanent suspension, we will review the issue upon request, but do not guarantee that the suspension will be lifted.

8.12. To the extent permitted by applicable law, you agree to compensate us for direct losses, including chargeback fees, Payment Provider costs, losses resulting from improper reversals, and reasonable legal expenses, that directly result from a fraudulent or bad-faith payment dispute or chargeback initiated by you or through your Account; see also Clause 13 (Indemnification). This Clause does not limit or restrict any statutory right you have, or any right you have under the rules of your payment provider or card network, to raise a legitimate payment dispute.

9. Account Termination, Suspension and Loss of Access

9.1. The provisions of the Total Battle Terms of Service governing suspension and termination of your Account apply to your Account and to your Royal Rubies and other Virtual Goods.

9.2. We may suspend, restrict, or terminate your access to your Account, or to specific Virtual Goods, where: (a) you seriously or repeatedly breach these Web Store Terms, or the Total Battle Terms of Service; (b) you engage, or we have reasonable grounds to suspect that you have engaged, in fraud, cheating, exploitation of bugs, chargeback or payment abuse, or other conduct that harms the Web Store, the Game, or other users; (c) you provide false, inaccurate, or misleading information in connection with a purchase or your Account; (d) you attempt to sell, trade, or transfer Royal Rubies or other Virtual Goods outside the Game; or (e) we are required to do so by law or a competent authority. See Clause 8.11 for the specific process that applies where a chargeback is the reason for suspension. If we discontinue Royal Rubies or another Virtual Good entirely, rather than changing its availability for future purchase, we will give you reasonable advance notice where practicable, such as by posting a notice on the Web Store or in the Game.

9.3. The effect on your Royal Rubies and other Virtual Goods depends on why your Account is closed. If you close your Account voluntarily, or if we suspend or terminate it for a reason described in Clause 9, your Royal Rubies and other Virtual Goods are forfeited, since they are licensed for use only within that Account and cannot be transferred, refunded, or reissued elsewhere, and you will not receive money or other compensation for them. If your Account is closed due to an extended period of inactivity under the Total Battle Terms of Service, Clause 5.4 explains how this may affect your Royal Rubies. If we discontinue the Game or the Web Store as a whole, the Total Battle Terms of Service explain the notice and any remedies that apply. Nothing in this Clause 9 affects any statutory rights you may have, including where digital content was faulty, misdescribed, or not supplied as agreed before your Account was closed.

10. Official Web Store and Fraud Warning

10.1. The official Web Store is available only at https://store.totalbattle.com. We are not responsible for fake, mirror, or unauthorized websites that imitate the Web Store or claim to sell Royal Rubies or Total Battle content. You should access the Web Store only through official Total Battle or Scorewarrior channels. Our representatives, including our Support team, will never ask you for your Account password. Purchases made through unauthorized third-party websites are not valid Web Store purchases and may result in loss of money, account compromise, or other harm.

11. Consumer Rights

11.1. Generally, if any of the provisions of these Web Store Terms regarding consumer rights contradict any of the provisions of applicable consumer protection law, the respective provisions of these Web Store Terms shall not be applied.

11.2. Nothing in these Web Store Terms affects your statutory rights as a UK consumer. Under the Consumer Rights Act 2015, you have rights where digital content is faulty, misdescribed, or does not match its description, including rights to repair, replacement, or a refund in certain circumstances. You can find more information about your consumer rights from the UK Citizens Advice service (www.citizensadvice.org.uk).

12. Data Protection

12.1. The Privacy Policy explains how we process personal data in connection with the Web Store, including data needed to identify your Account, verify that you control it, process payments, deliver Royal Rubies, send receipts, prevent fraud, handle refunds and chargebacks, comply with law, enforce these Web Store Terms, and provide support. Payment providers may process personal data under their own terms and privacy notices. The Privacy Policy is provided for your information; it does not form part of the contractual terms between us, and you are not asked to agree to it.

13. Indemnification

For users not resident in the United Kingdom:

13.1. You agree that you are responsible for your use of the Web Store and to indemnify, defend, and hold the Company and its parents, subsidiaries, affiliates, officers, employees, agents, partners, licensors, and other representatives harmless from any third party claims, losses, costs, liabilities, damages, actions, demands, or expenses, including reasonable attorneys' fees, due to or arising out of or in connection with: (a) your omissions, negligence, or misuse related to your use or alleged use of the Web Store; (b) your violation of these Web Store Terms, any referenced agreements, or any applicable law or regulation; or (c) your violation of any third party rights, including but not limited to those of other users. This indemnification obligation applies only to the extent permitted by applicable law. If the law in your jurisdiction prohibits you from assuming this indemnification obligation, you instead assume, to the extent permitted by law, all liability for any claims, demands, actions, losses, liabilities, and expenses arising out of or related to the circumstances described above. Where a claim arises from a fraudulent or bad-faith chargeback or payment dispute, Clause 8.12, which applies regardless of your country of residence, sets out the applicable compensation obligation in place of this Clause 13.1, and is narrower and proportionate rather than a full indemnity.

13.2. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree that you will fully cooperate with the Company in asserting any available defenses. You will not in any event settle any claim without our prior written consent. The provisions in this section will survive any termination of your Account, these Web Store Terms, or your access to the Web Store.

14. Disclaimer of Warranties and Limitation of Liability

For users not resident in the United Kingdom:

14.1. To the fullest extent permitted by applicable law, the Web Store and all content available through it are provided to you on an "AS IS" and "AS AVAILABLE" basis, without any warranties or conditions of any kind, whether express, implied, statutory or otherwise, including without limitation all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Without limiting the foregoing, the Company makes no warranty that the operation, security, or availability of the Web Store will meet your requirements or be uninterrupted, that the Web Store or any emails sent by the Company are free from bugs, viruses, malware, or other harmful components, or that any errors or defects can or will be corrected. You assume all responsibility for your use of the Web Store.

14.2. Some jurisdictions may not allow the exclusion of certain warranties or conditions, and you may have additional rights that vary depending on your jurisdiction.

14.3. The Company shall not be liable for any delay or failure of the Web Store resulting from causes outside the reasonable control of the Company, including without limitation acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, hacking, cyber-attacks, and data corruption or loss. For users located outside the United States, this Clause 14.3 applies provided that the Company has made reasonable efforts consistent with industry standards to prevent such occurrences.

14.4. Limitation of Liability: To the fullest extent permitted by applicable law, in no event shall the Company, its parents, affiliates, employees, licensors, or business partners be liable to you for any indirect, incidental, special, punitive, consequential, or similar damages, including but not limited to damages for loss of revenues or profits, loss of data, content, goodwill, or other information, business interruption, the cost of substitute goods or services, or other intangible losses. If you are a resident of the United States, to the extent permitted by applicable law, and without limiting the foregoing, the total aggregate liability of the Company and the other parties named above to you for all claims arising out of or related to these Web Store Terms or the Web Store shall not exceed the greater of US$100 or the total amount you paid to the Company in the 12 months preceding the event giving rise to the claim. The limitations in this Clause apply to any claim arising out of or related in any way to these Web Store Terms or the Web Store, whether based on contract, tort, statute, warranty, or other legal theory, and whether the Company was advised of the possibility of such damages.

14.5. Nothing in these Web Store Terms is intended to limit any statutory rights that cannot be excluded or limited by agreement under applicable law, or to exclude or restrict any liability resulting from the Company's gross negligence or willful misconduct, or for death or personal injury arising from the Company's negligence or fraud. Some countries, states, or jurisdictions may not permit the exclusion or limitation of liability described in this Clause. In such cases, the exclusions and limitations shall apply only to the extent allowed under the applicable laws of those jurisdictions.

14.6. The warranty disclaimers, limitations of liability, and exclusions of damages in these Web Store Terms are designed to reflect the agreed risk allocation between the parties. Each of these provisions operates independently and remains valid even if other provisions in these Webstore terms are found to be unenforceable.

For users resident in the United Kingdom:

14.7. There are certain circumstances where we will be responsible or liable for losses or damages you suffer:

(a) Where we do not exclude or limit our liability.

We do not exclude or limit our liability to you where it would be unlawful to do so, this includes:

death or personal injury caused by our negligence (or the negligence of our employees, agents or subcontractors);

fraud or fraudulent misrepresentation;

breach of your statutory rights as a consumer; or

for any other liability which may not be excluded by applicable law.

(b) Foreseeable loss and damage caused by us.

If we fail to comply with these Web Store Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Web Store Terms, or our failure to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Web Store Terms were agreed to, both we and you knew it might happen. We are not responsible for any loss or damage that is not foreseeable.

(c) Damage to your device or other digital content.

If the Virtual Goods damage a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or have in place the advised minimum technical requirements.

(d) Personal losses.

We only supply the Virtual Goods for domestic and private use. If you use the Virtual Goods for any commercial, business or re-sale purposes we will have no liability to you for any loss of profits, loss of business, business interruption or loss of business opportunity.

15. Governing Law, Jurisdiction and Dispute Resolution

15.1. These Web Store Terms are governed by the laws of Cyprus. However, if you are a consumer, this choice of law does not deprive you of any mandatory consumer protections available to you under the laws of your country of residence.

15.2. In the event of any controversy or claim arising out of or relating to these Web Store Terms, before filing a suit, you agree to first send a written notice of the complaint to us at support@totalbattle.com, describing the nature of the claim, the parties involved, and the specific relief sought. We and you shall consult and negotiate with each other in good faith for at least 60 days from the date of that notice and attempt to reach a satisfactory solution before filing a suit. For users located outside the United States, this informal resolution procedure does not suspend any statutory limitation periods applicable to the bringing of a claim. For users located in the United States, any applicable statute of limitations will be paused during this negotiation period.

15.3. If a satisfactory solution is not reached through negotiation, disputes will be resolved by the courts of the Republic of Cyprus in accordance with the laws of Cyprus, and, other than as set out below for a consumer, each party waives any objection to the jurisdiction and venue of those courts. If you are a consumer resident in the European Union or the United Kingdom, you may instead bring proceedings in the courts of your own country of residence, and nothing in this Clause 15 takes away any other jurisdictional protection available to you as a consumer under applicable law.

16. Class Action Waiver

16.1. If you are a resident of the United States or Canada, and to the maximum extent permitted by applicable law, you and the Company agree that for disputes arising between us and you, or any other user of the game, that are not settled in mutual negotiations: (i) that each claim is personal to you and the Company, and we can only bring claims against each other on an individual basis as an individual court proceeding, and not as a class action, consolidated action, or other form of representative action; (ii) that you expressly waive any right to file or join or participate in a class action or to seek relief on a class or consolidated or representative basis; and (iii) that the court may only conduct an individual court action, may not consolidate more than one individual's claims, and may not preside over any form of representative or class proceeding relating to such claims.

17. General

17.1. Headings and Captions. Any Clause headings and captions in these Web Store Terms are provided for convenience only and do not limit or affect the interpretation of these Web Store Terms.

17.2. Inclusive Language. Whenever we use "include," "includes," and "including," or similar terms, it means "including without limitation."

17.3. Language. To the fullest extent allowed by law, the controlling language for these Web Store Terms is English. If there are any differences, questions, or disputes about the meaning, form, validity, or interpretation, the English version will take precedence.

17.4. Cooperation with Law Enforcement and Investigations. We reserve the right to investigate and prosecute any suspected breaches of these Web Store Terms and may disclose any information as necessary to comply with any law, regulation, legal process, government or governmental authority, and regulatory requests.

17.5. Severability. If any provision of these Web Store Terms is held to be invalid or unlawful for any reason, that provision will be deemed severable and will be modified or removed to the minimum extent necessary to comply with the law, without affecting the validity or enforceability of the remaining provisions, which will continue in full force and effect.

17.6. Waiver. The failure or delay by either party to exercise any right, power, or remedy shall not constitute a waiver of it. Any waiver of a breach shall not constitute a waiver of any other or subsequent breach. No waiver, consent, or modification of these Web Store Terms shall be valid unless documented in writing and agreed by both parties.

17.7. Supplemental Policies. We may publish additional policies related to specific services. Your right to use such services is subject to those supplemental policies as well as these Web Store Terms.

17.8. Assignment. We may assign or delegate these Web Store Terms, including our rights and obligations under them, in whole or in part, to any person or entity at any time, provided this does not reduce your mandatory consumer rights. You may not assign or delegate these Web Store Terms, in whole or in part, without our prior written consent, and any attempt to do so will be null and void.

17.9. No Partnership or Agency Relationship. These Web Store Terms do not create any joint venture, partnership, employment, or agency relationship between you and the Company.

17.10. Entire Agreement. These Web Store Terms, together with the Game's End User License Agreement and the incorporated Total Battle Terms of Service, form the entire agreement between you and the Company regarding Web Store purchases, including payments and refunds. The Privacy Policy is not part of this entire agreement; it is provided for your information as described in Clause 12. They replace any prior communications, agreements, or discussions, whether written or oral, about this subject matter. These Web Store Terms may not be amended or modified except as set out in Clause 3 or in a writing signed by us.

17.11. Export Control and Sanctions Compliance. The Web Store and the Virtual Goods made available through it may be subject to United States export control laws and economic sanctions regulations. You represent that you are not located in, under the control of, or a national or resident of, any country or territory subject to comprehensive US sanctions, and that you are not identified on any list of prohibited or restricted parties maintained by the US government. You agree not to access or use the Web Store in violation of any applicable export control or sanctions law. We may restrict or deny access to the Web Store where necessary to comply with these laws.

18. Contacts, Emails, and Notifications

18.1. Please address all your questions, complaints, or comments regarding these Web Store Terms or Web Store purchases to our support service at support@totalbattle.com.

18.2. We may send you service and transactional communications relating to your purchases and the Web Store, such as receipts, purchase confirmations, and notices under these Web Store Terms.

Company: SCOREWARRIOR LIMITED Address: 16 Spyrou Kyprianou Avenue, Divine Clock Tower, 3070 Limassol, Cyprus